COLLABORATION
Recognising Others
The behaviours in the table below show how you can demonstrate the skill of Recognising Others at each of the competency levels in which it appears. Click on the plus sign to show the behaviours at that level.
Level 1
- Praises and thanks others for their success, contribution, and efforts.
Level 4
- Acknowledges the successes of other functions, stakeholders, and partners, especially when achieved through collaborative efforts.
Resources
Below you will find learning resources to help you develop the skill of Recognising Others. Click on the links to access the resources.
Following on from Steve Peters’ model of the Chimp brain, as outlined in the PDF ‘The Chimp Brain’, this PDF looks in more depth at how to manage your Chimp and control unwanted emotional responses. It describes several ways in which you can do this. These techniques also help regulate and manage other people’s strong emotional reactions.
Nurturing the Chimp
Following on from Steve Peters’ model of the Chimp brain, as outlined in the PDF ‘The Chimp Brain’, this PDF covers ways in which you can take care of your Chimp long-term so that it causes problems less often and is altogether happier.
VIDEOS
Helpful or Hurtful Judgements
This video explains how our values influence the judgements we make about ourselves and other people and how these judgements can negatively impact our working relationships and our day-to-day work. It examines why this happens and provides techniques for challenging these judgements for more productive outcomes.
Managing Upwards
If you find that you are receiving conflicting
direction from your senior leaders about the work you and your team are
expected to do, this video covers ways in which you can manage this. It also
explains symptoms of conflicting messages so that you can easily identify if
this is happening to you or one of your team members.
Managing the Chimp
Following on from Steve Peters’ model of the
Chimp brain, as outlined in the video ‘The Chimp Brain’, this video looks in
more depth at how to manage your Chimp and control unwanted emotional
responses. It describes several ways in which you can do this. These techniques
also help you to regulate and manage other people’s strong emotional reactions
and bring them back to using their own ‘Human Brain’.
Show Appreciation
Make a habit of thanking people for their contribution. Mention what they specifically have done so they understand that you are sincere, and that it’s personal to them, not glib, easy praise. Offer to help others when mistakes are made. Pay attention to whether the person or group would like this done privately or publicly, this makes sure it has the most beneficial impact.
Knowledge
Ensure you understand the role of each person in your team and the value they add. Observe, respect, and acknowledge the contribution others make to the team and the roles that they prefer. In discussions, seek points of agreement with others, making an effort to point out the similarities, not just the differences.
Understanding Others Better
Read and/or watch 'Managing the Chimp' for a better understanding of how people function, how they experience threats, how they might irrationally act on what they perceive the threats are, and how to calm them and yourself so that you can build better relationships. Read 'Nurturing the Chimp' for ideas about how to help you and your colleagues stay positive and well.