DR - Analysis

Uses a systematic approach to gather and analyse relevant and accurate data across multiple criteria and stakeholders; looks for trends and correctly identifies links in information, even if ambiguous.
Checks assumptions and looks for root causes of problems.

Uses effective analytical techniques to analyse complex data.

Handles ambiguity and clarifies complexity when considering a strategically important decision.

PDFs

Managing Information Effectively
This PDF provides an in-depth explanation of how we structure and manage information at different levels of detail and complexity. It covers how we communicate, including common causes of miscommunication, and what we can do to communicate more clearly depending on the person/group we are engaging with. It is aimed at structuring information at an individual level.

Managing Complex Information
This PDF covers the ways in which we process information differently and how that can lead to miscommunication, even when we’re not aware of it. It describes the different levels at which we group information and how everybody works at different levels at any one time, following up with a technique to structure a meeting so that everyone is on the same page. This PDF is aimed at structuring information in a group.

Managing Time and Scope
This PDF covers the different levels of scope and range of time that people automatically prioritise and how that can cause conflict. For example, someone with a very immediate, detail focused approach will prioritise differently to someone with a long-term, broad vision. All focuses are important and cover one another’s blind spots.

Problem Solving and Decision Making
This PDF explains a problem solving and decision making process with useful techniques. It covers problem solving as a process, from analysing the initial problem to deciding what solution is most appropriate. It will help you to tackle problems individually and as a group in an effective, collaborative, and thorough way.

VIDEOS
Managing Information Effectively
This video provides an in-depth explanation of how we structure and manage information at different levels of detail and complexity. It covers how we communicate, including common causes of miscommunication, and what we can do to communicate more clearly depending on the person/group we are engaging with. It is aimed at structuring information as an individual when you are communicating with another.

Managing Complex Information
This video explains the ways in which we process information differently and how that can lead to miscommunication, even when we’re not aware of it. It describes the different levels at which we group information and how everybody works at different levels at any one time. It shows you a technique to analyse and describe a topic so that everyone in a group can contribute, can clearly follow, and can be engaged.

Managing Time and Scope
This video explains how people automatically prioritise different levels of scope and range of time and how that can cause confusion and conflict. For example, someone with a very immediate, detail focused approach will prioritise differently to someone with a long-term, broad vision. All focuses are important and cover one another’s blind spots. Learn how to use this technique with a group or team and how to explain a complex topic to others.

ON THE JOB ACTIONS

Use Good Structure

Choose an area of your work or a situation where you need to analyse effectively. There are three resources here that build your skills levels. Read and/or watch 'Managing Information Effectively' for good questioning techniques. Read and/or watch 'Managing Complex Information' for good structuring techniques. Read and/or watch 'Managing Time and Scope' for good techniques where information spans a longer timescale or a bigger scope.

Continuous Improvement Techniques
Investigate sources in your organisation where you can learn about the specialist analytical techniques used in CI or ‘Lean’. Apply them to appropriate tasks and problems.

Use a Process
You will save time by applying a good process. Read 'Problem Solving and Decision Making'.

DELIVERING RESULTS

Analysis

Level 2

Level 3

Level 4

Resources