DELIVERING RESULTS
Problem Solving
The behaviours in the table below show how you can demonstrate the skill of Problem Solving at each of the competency levels in which it appears. Click on the plus sign to show the behaviours at that level.
Level 1
- Analyses a problem, generates solutions, and makes considered decisions promptly and on time.
Resources
Below you will find learning resources to help you develop the skill of Problem Solving. Click on the links to access the resources.
Problem Solving and Decision Making
This PDF explains a problem solving and decision making process with useful techniques. It covers problem solving as a process, from analysing the initial problem to deciding what solution is most appropriate. It will help you to tackle problems individually and as a group in an effective, collaborative, and thorough way.
ON THE JOB ACTIONS
Use a Process
You will save time by applying a good process. Read Problem Solving and Decision Making.