LEADING AND MANAGING PEOPLE

Motivating Others

The behaviours in the table below show how you can demonstrate the skill of Motivating Others at each of the competency levels in which it appears. Click on the plus sign to show the behaviours at that level.

Click here to read more about how the competency levels work.

Resources

Below you will find learning resources to help you develop the skill of Motivating Others. Click on the links to access the resources.

PDFs
Who is Driving the Bus?
This PDF covers different types of motivation and how they affect us. It will help you to understand why a sense of belonging is important for motivation, and how to increase your feeling of belonging at work.

The Power of Empathy
Empathy is one of the most powerful tools you can use to build productive relationships. It is fundamental to building collaboration. This PDF explains what empathy is, how to demonstrate it, and the impact it will have if you choose (or not) to use it. It will help you to defuse conflict, connect with and motivate others, and improve efficiency.

How Do Values Work?
This PDF explains what values are and why they are important, as well as how they impact behaviour and relationships. Values underpin a lot of beliefs and attitudes, and can often be a source of conflict. Understanding how they work will enable you to tap into a person’s motivation and lead them more effectively.

Making Values Work
In this PDF you will discover techniques and suggested phrases to help you use values in various situations. This builds on the information covered in ‘How Do Values Work?’, in which the nature of values is explained.

VIDEOS
Increasing Motivation for Work
This video (presented by a Professor of Applied Neuroscience) explains what motivates individuals and how this affects performance at work. Understanding this helps you to recognise different triggers for creating a motivated state even when people are motivated differently than you (which is most likely). It provides tips for helping to increase a sense of motivation at work.

The Power of Empathy
This video explains why and how empathy is one of the most powerful tools you can use to build productive relationships. It is fundamental to building collaboration. Learn if you are already demonstrating empathy effectively, how easy it is to stop doing it, how to be alerted to using it effectively and realise the benefits it brings.

How Do Values Work?
This video explains what values are and why they are important. Values underpin behaviours, beliefs, emotions, motivations, and attitudes. Learn how to recognise and find out your own and others’ values and build them into how you understand yourself, how you understand and approach others, and how they enable you to motivate, lead and manage more effectively.

Making Values Work
This video builds on the information covered in ‘How Do Values Work?’, in which the nature of values is explained. In this video you will discover techniques, questions to ask, and suggested phrases to help you use values in various situations such as influencing and handling conflict.

ON THE JOB ACTIONS
Focus
Read the notes or watch the videos on How do Values Work and Making Values Work. These will help you to get ideas about the values i.e., motivators for each member of your team. Discuss their motivators with them so that you can consciously structure tasks, gain agreement, and encourage achievement for them.


Regularly ask team members for their ideas on how to improve things.

Praise
Consciously recognise the contribution team members have made that are examples of their own values and motivators (not just yours).

Use Empathy
It will be difficult to motivate someone if you can’t tune into their current or likely state of mind and level of motivation – motivation is a feeling. Read and/or watch The Power of Empathy to get good insight into how to do empathy correctly, and, what stops you!

How does motivation work in the brain?
Read Who is Driving the Bus? and watch Increasing Motivation for Work for a neuroscientist’s expert practical advice and explanation of how motivation actually works.