DELIVERING RESULTS

Judgement

The behaviours in the table below show how you can demonstrate the skill of Judgement at each of the competency levels in which it appears. Click on the plus sign to show the behaviours at that level.

Click here to read more about how the competency levels work.

Resources

Below you will find learning resources to help you develop the skill of Judgement. Click on the links to access the resources.

PDFs
Fast and Slow Thinking
This PDF explains the two processes we use to make decisions: fast and slow. It examines the traits of each of these types of thinking and what their benefits and drawbacks might be. It will help you to recognise in which situations you make certain types of decisions and therefore adapt more easily.

Problem Solving and Decision Making
This PDF explains a problem solving and decision making process with useful techniques. It covers problem solving as a process, from analysing the initial problem to deciding what solution is most appropriate. It will help you to tackle problems individually and as a group in an effective, collaborative, and thorough way.
VIDEOS

ON THE JOB ACTIONS
Balanced Judgement
Use a Decision Grid described in Problem Solving and Decision Making to list out the parameters involved in a decision, weight them, and compare options. This helps you to be rational and to explain your decisions to others and/or involve them appropriately in the decision.


Learn How to Think
You use both a fast and slow process for making decisions. Read Fast and Slow Thinking and review whether the methods you use, for judgements you have to make on-the-job, are appropriate. Using the Decision Grid mentioned above may help you to make a decision using the slow system, unless you just use it to post-rationalise one you have made with your fast system!