COLLABORATION

Diversity and Inclusion

The behaviours in the table below show how you can demonstrate the skill of Diversity and Inclusion at each of the competency levels in which it appears. Click on the plus sign to show the behaviours at that level.

Click here to read more about how the competency levels work.

Resources

Below you will find learning resources to help you develop the skill of Diversity and Inclusion. Click on the links to access the resources.

PDFs
Introduction to DEI
This PDF explains what DEI is, the benefits of implementing it in the workplace, and the potential costs of ignoring it. It also covers common misconceptions about DEI and why these can cause problems. There are some tips about how you can start or continue to promote diversity, equity, and inclusion at work.

Equality and Equity
This PDF covers the difference between equality and equity and how we perceive fairness differently. It also includes a process to help reconcile the different attitudes to fairness so that everyone's view is considered.

The Power of Empathy
Empathy is one of the most powerful tools you can use to build productive relationships. It is fundamental to building collaboration. This PDF explains what empathy is, how to demonstrate it, and the impact it will have if you choose (or not) to use it. It will help you to defuse conflict, connect with and motivate others, and improve efficiency.

VIDEOS
Empathy for Everyone
This video describes the benefits of empathy for self and others and explains what you can do to increase empathy in your team. It looks into how empathy evolved, how it affects in-groups and out-groups, what impact a lack of empathy will do in a team, and provides tools to help increase empathy. 

The Power of Empathy
This video explains why and how empathy is one of the most powerful tools you can use to build productive relationships. It is fundamental to building collaboration. Learn if you are already demonstrating empathy effectively, how easy it is to stop doing it, how to be alerted to using it effectively and realise the benefits it brings.

ON THE JOB ACTIONS
Awareness
Investigate your organisation’s policies and activities designed to encourage diversity and inclusion. Put them into practice in your own area wherever you can.


Action
Look out for how policies, systems, and processes reflect diversity, equity, and inclusivity. Social change is happening and it’s important to be respectful of the trends e.g. between generations. Think through the concerns and social customs of different individuals before discussions/meetings and act accordingly.

Policies, Systems, and Processes
Use expertise either internally in the organisation or, if necessary, engage with external experts to ensure that policies, systems, and processes are founded on diversity, equity, and inclusivity.

Challenge Assumptions
Think about any assumptions you might make without realising that based on certain traits. Think about what assumptions people might make about you. Question whether these assumptions are based on evidence or are helpful e.g. dyslexia means you can't work with spreadsheets.